Wednesday, June 1, 2011

New Parts Return/Warranty Form

Hello Readers, here's a quick update for you.
If you are having a problem with a part that you ordered, we now have a form on our website http://www.balcum.com - under the customer service tab.
Fill out that form completely, and submit it to our customer service guy. He will respond as soon as he can, and take care of your issue. Remember to please give us the full model number of your appliance, otherwise it will take longer to process a return, refund, or replacement part.
So if you have any questions about our new form, please give us a call at (715) 392-4808 or e-mail us at help@balcum.com
Thank you! :)

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